Support

Need a hand with DeckCrate? Everything — getting help, reporting a bug, and suggesting a feature — happens through a single inbox. There’s no account, no tracker, and no ticketing portal to sign up for: just send an email and you’ll get a reply.

What you can email about

• Get support. Stuck on something, or the app isn’t behaving the way the docs describe? Describe what you’re seeing and we’ll help.
• Report a bug. Include your operating system, the DeckCrate version (see the About dialog), and the steps that trigger the problem. A screenshot or the exact error text helps a lot.
• Suggest a feature. Tell us what you’d like DeckCrate to do and, ideally, the workflow behind the request — the why shapes the design.

Contact

Why the address looks a little odd

The email address above is assembled in your browser rather than written directly into the page. That’s a deliberate anti-spam measure — it keeps address-harvesting bots from scraping it — and it’s the reason a plain-text copy/paste of this page won’t include the address. Click the link (or the copy button) and your mail app will fill it in correctly.

DeckCrate collects zero telemetry, so nothing about a problem reaches us unless you choose to send it. See Privacy for the full story.